Deskripsi Pelatihan
Training Communicating with Diplomacy, Impact and Influence. Komunikasi merupakan ruh bagi seorang pemimpin, agar berhasil dalam melaksanakan fungsi kepemimpinannya, yaitu dalam hal menginspirasi, mempengaruhi dan mengajak anggota untuk mencapai sasaran-sasaran organisasi. Melalui komunikasi pula lah, seorang pemimpin mampu melakukan diplomasi, mempengaruhi dan memberi dampak positif bagi perilaku kerja anggotanya, yang pada akhirnya mampu mencapai hasil sesuai dan bahkan melebihi sasaran-sasaran organisasi/unit kerja.
Tujuan Training
Peserta memahami peran penting komunikasi bagi seorang pemimpin,
Peserta mampu mengenali gaya komunikasi saat ini,
Peserta mampu mengoptimalkan gaya komunikasi yang sudah dimiliki,
Peserta mampu mengembangkan gaya komunikasi yang mampu menginsprasi, mempengaruhi dan berdampak pada pencapaian sasaran-sasaran organisasi.
Materi Training Communicating with Diplomacy, Impact and Influence
Evaluating Personal Communication Styles
a. What is your personal communication style?
b. How could your personal communication style be influencing the way you communicate with others?
The Communication Process
a. Elements of the communication process
b. Understanding and overcoming communication barriers
c. The roles of active listening, critical thinking and empathy in the communication process
d. Taking an ‘outside-in’ approach to your communications
e. Crucial characteristics of effective communication
f. The importance of feedback and paraphrasing
g. Use of questioning: checking the message has been received
Imparting the Vision
a. Effectively communicating an organisations vision, mission and values and their relationship to your strategic plan.
b. How and why it can sometimes get lost in translation
Communication Barriers
a. Identifying and understanding the personal barriers that may be influencing your communication style
b. Exploring communication barriers
c. Squaring off your fears
d. Putting things into perspective
Power plays: how they Can influence the Communication Process
a. Understanding the common power plays that can occur in the communication process and how to break the cycle
b. The role of conditioning people to a way of thinking
c. The role of power plays in the drama triangle
d. Breaking the cycle
Credible Communications
a. The importance and role of credibility in diplomatic, impactful and influential communication
b. What can detract from your credibility?
c. R ole of consistency and authenticity
d. Building credibility in the eyes of your audience
Assertive Communications – The role of assertiveness in the communication process
a. What is assertiveness?
b. C haracteristics of assertiveness
c. How does it differ from other forms of communication?
d. Tools to assertive communications
Moving from Compliance to Commitment – Insights to help you to move people from compliance to commitment through your communications
a. Working with your ‘circles of influence’
b. Organisational control vs. self management: What do you need to let go of?
c. The power play: Using co-operative power in the influencing process
d. Why rational argument doesn’t always work
e. The role of feedback to secure commitment
Communicating Change – A framework and approach for communicating organisational change
a. A blueprint for organisational change
b. Factors to consider during the communication process
c. How will you know if it’s worked?
Role of Emotional Intelligence in the Communication Process – Understanding the role of EI in the communication process
a. What is EI?
b. What is the role of EI in the communication process?
c. Elements of EI applicable to effective communications
Conflict Resolution and Negotiation – Tools and tips for handling difficult situations
a. Identifying different types of conflict
b. Assessing levels of conflict
c. Conflict resolution skills – assertion skills, listening, empathy etc.
d. Identifying different forms of conflict behaviour
e. Characteristics of a win-win scenario
f. Negotiation styles – compromise, collaboration, competition, accommodation and withdrawal or avoidance
Jadwal Pelatihan 2025
| Batch | Tanggal | Tanggal | Tanggal |
|---|---|---|---|
| Batch 1 | 2 – 3 Januari | 16 – 17 Januari | 30 -31 Januari |
| Batch 2 | 1 – 2 Februari | 15 – 16 Februari | 28 - 29 Februari |
| Batch 3 | 5 – 6 Maret | 14 – 15 Maret | 27 - 28 Maret |
| Batch 4 | 3 – 4 April | 18 – 19 April | 29 - 30 April |
| Batch 5 | 2 – 3 Mei | 15 – 16 Mei | 29 – 30 Mei |
| Batch 6 | 4 – 5 Juni | 13 – 14 Juni | 26 – 27 Juni |
| Batch 7 | 3 – 4 Juli | 17 – 18 Juli | 30 – 31 Juli |
| Batch 8 | 1 – 2 Agustus | 14 – 15 Agustus | 28 – 29 Agustus |
| Batch 9 | 4 – 5 September | 17 – 18 September | 26 – 27 September |
| Batch 10 | 2 – 3 Oktober | 16 – 17 Oktober | 28 – 30 Oktober |
| Batch 11 | 5 – 6 November | 14 – 15 November | 27 – 28 November |
| Batch 12 | 3 – 4 Desember | 11 – 12 Desember | 19 – 20 Desember |
Silakan hubungi tim marketing kami untuk info lebih lanjut.
Lokasi dan Investasi
Pelaksanaan pelatihan oleh SITI Training dapat dilakukan secara fleksibel, baik offline maupun online, sesuai dengan kebutuhan dan preferensi peserta. Untuk pelatihan offline, kami menyediakan lokasi di berbagai kota besar di Indonesia:

Jakarta
5.500.000 IDR / peserta *

Yogyakarta
5.500.000 IDR / peserta *

Bali
5.500.000 IDR / peserta *

Bandung
5.500.000 IDR / peserta *
* Syarat dan ketentuan berlaku:
Investasi untuk pelatihan disesuaikan dengan jumlah peserta.
Silakan hubungi tim marketing kami untuk info lebih lanjut.
Training Online dan In-House
Bagi peserta yang lebih memilih pelatihan secara online, kami memfasilitasinya melalui aplikasi Zoom, memastikan pengalaman belajar yang interaktif dan efektif. Selain itu, kami juga melayani in-house training, di mana pelatihan dapat diselenggarakan langsung di lokasi perusahaan Anda, memberikan kenyamanan dan kemudahan bagi karyawan untuk meningkatkan keterampilan dan kompetensi mereka tanpa harus meninggalkan tempat kerja.
Catatan : Apabila perusahaan membutuhkan paket in-house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.
Fasilitas Training
Sebagai peserta training, Anda akan menikmati fasilitas berikut.
Fasilitas training online:
- Instruktur yang berkompeten
- Sertifikat Keikutsertaan Training
- Training Kit
- Modul / Handout (Soft Copy)
- Hasil record selama pelatihan online
- Sudah termasuk PPh 23 dan PPh Final
- Souvenir
Fasilitas training offline:
- Instruktur yang berkompeten
- Sertifikat Keikutsertaan Training
- Training Kit
- Modul / Handout (Soft Copy)
- Hasil record selama pelatihan online
- Sudah termasuk PPh 23 dan PPh Final
- Souvenir
- Pelatihan di Hotel Berbintang
- 2x Coffe Break & 1x Lunch (Makan Siang)
- Training Room Full AC and Multimedia
Galeri Dokumentasi Kegiatan Training
















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